About Us
Mission Statement
Our Mission
Our gentle and caring approach will make you feel welcome and comfortable, taking the time to answer any questions you might have and explaining the therapeutic process in a way that is easy to understand. Whether you have a complex problem, or just a concern, we are more than happy to help. We also have bilingual professionals who can explain the therapy process in languages other than English. You are also welcome to bring an interpreter, or if required we can make arrangements for you.
Talking to a new person about private information can be difficult and challenging. At Psychology Health Solutions we have a gentle and respectful approach to ensure your ability to share your concerns with us with comfort and confidence.
During your initial session your treatment provider will aim to gain a clear picture of your concerns and will inquire about current circumstances and relevant history. Session guidelines will also be established and processes explained. These can include confidentiality, fees, and session frequency. Feedback regarding expected timelines for treatment completion can also be discussed as well as information on the treatment techniques and strategies that will be used.
WHO WE ARE
The Psychology Health Solutions acknowledges uniqueness in identity as well as individuality in needs and values. Most importantly Psychology Health Solutions recognizes that we all have our own personal perspective of the world and it is through understanding these perspectives that we can work together to tackle the challenges that individuals face in everyday life.
VISION
We strive to inspire confidence and respect as a provider of comprehensive mental health care, and to be a valued partner in alliances that promote the health and quality of life for our community and its members.
OUR MISSION
The mission of the Psychology Health Solutions has patient well-being at its heart.
To realize the needs and wishes of our patients through professionalism, commitment, flexibility and creativity.
To have satisfied partners (both patients and associated colleagues) who can recommend us in the future.
GOALS
To provide accessible, effective, compassionate and efficient psychological services.
To advocate for the rights and needs of individuals with mental and physical health challenges.
To engage in active outreach to assure prevention, early intervention, and coordination of services to reduce the impact of mental health disorders for the individuals and community we serve.
To continually measure the outcome of the services provided to assure effectiveness, efficiency, and fiscal accountability.
Our Services will:
Protect the dignity and privacy of the individuals served.
Be evidenced based and clinically sound.
Respond to community diversity through culturally sensitive consumer focused care.
Our Staff will:
Be friendly, courteous, and efficient.
Observe the highest ethical and practice standards.
Respond with empathy and compassion to the needs of the individuals we serve.
Our Management practices will:
Promote respect and dignity towards the patients and staff.
Encourage continuing professional development
Support staff participation in community activities.
Multicultural Inclusivity
Psychology Health Solutions places great emphasis on inclusivity. Our goal is to provide a secure and hospitable space where individuals can openly express themselves and receive top-notch treatment. We currently offer services in the following languages: English, Arabic, Azeri, Cantonese, Danish, Farsi, French, German, Gujarati, Hebrew, Hindi, Malayalam, Polish, Punjabi, Romanian, Russian, Serbo-Croatian, Tamil, Turkish, Ukrainian, Urdu, & Vietnamese (Oct. 2022).
THE BEST EXPIRIENCE
UNIQUE SERVICE
We provide treatment sessions in-person and remotely (phone or video call).